I’m testing the iTarian system on my personal equipment before rolling out my changes to everyone. Seems there are a couple issues.
I set up a profile that would change the toolbar icons. They were changed for a couple weeks now they are back to the defaults.
I have the MDM app on my smart phone. In the beginning it was blocking facebook because it said that’s what the administrator set in the profile. I looked and it’s not blocked. Then all of a sudden it stopped blocking facebook. That lasted about 2 weeks, now it’s blocking them again. What am I doing wrong?
For both of your concerns, you mentioned that it was working for a while then it suddenly stopped.
Do you recall any changes made on the portal before you got the issue?
Did you try to do anything about it or did it correct everything by itself?
Thanks guys for the reply. @Vincent_C , there were not changes to the portal. Robin, I do have a separate profile for rebranding. I’ve removed it, and redid it. That was about an hour and half ago and still no change.
May you please confirm if the only associated profile to this device is the rebranded profile. Rebranding usually do not apply to endpoints if there are two profiles associated on it (one rebranded and the other one is not). About the MDM issue, please check if you are running the latest version of MDM client (220.127.116.11) and test it again.