Takeover operation failed! error message after installing Comodo One Client Security

As the title whenever I click on the Take Over button under RMM Admin Console I get the error message Error: Takeover operation failed!

I have just installed Comodo One Client Security on these 2 machines the other machines on this network I can take over but I haven’t installed Security on these devices yet.

The machines are showing up as active on RMM Administration Console.

Hello @matthell ,

We will contact you over email to get the logs that we need to troubleshoot this issue.