Unable to get auto-login to work for users

Have spent hours trying to get auto-login to work. Opened a ticket with support. Works fine as long as the browser is left open, but does not work after browser is closed. Is this by design? Hope not. Does it work for anyone? Have tried on both Windows 7 and 10 machines with Chrome, IE, Firefox.

Hello @superfuzz213,

We have raised the reported issue to our development team and we will keep you posted with the update via the support ticket that you have submitted and this forum page for the update. Thank you and we appreciate for reporting this issue.