unauthorized remote access

unauthorized remote access … someone had an experience … of the final points someone has remote access without authorization. antivirus, does not report anything. then with final point with comodo I had this problem…

I find it unlikely that it was a virus, do you have the current version installed of the products (endpoint manager, Remote control tool) this requires the users who are remoting into another machine to have an account along with MFA. Unlikely they have both. Logs?

Hello @cooperbr,

We have informed our ITarian Team to review your reported issue and get back to your case as quickly as possible

all endpoints are up to date, antivirus, all up to date …