our aim is to have all the functionality and more.
First, we are getting the whole thing ported to ITSM so that its stable, manageable and scalable, once we have done this, we will continue to add more and more features to give you world’s most comprehensive patch management tool.
Hello @abgel ,
We have contacted you by email regarding this already ongoing case. Please make sure to check that reply and get back to us as soon as possible!
I am using a valid credit card but do follow up with the tail command in both applications
Hello @abgel ,
Please make sure to respond in the ongoing open investigation that we have opened for you by replying to our last email so we could better help out with the issue.
Thank you.
The community is limited mydlp that I know, but I created the rule is simple, that is why I say if within the mydlp have to activate some other directory or file
Hello @abgel ,
Could you please be a bit more specific regarding your previous reply? What do you mean by “within the mydlp have to activate some other directory or file” ? We have requested some more information on the ticket as well to which we haven’t received a reply so far.
Gentlemen have installed zimbra have connected with mydlp community, but the message it gives is not recognized as a real dns bone I need a domain and a real ip to make the rules, another mydlp matter only works when you think get information out, because I have also made local tests but do not use a real domain is a test what I’m doing, but it does
as I told you create a false domain as evidence and ip I use is my ISP, but nothing at all, then step but I need or if I really need a real domain with a fixed IP to develop this tool
please gentlemen, I need to know if that or takes more
Hello @abgel ,
Could you please provide us any screenshots with the error messages and an detailed description of the steps you are following ? We have also requested some additional information in a reply to the existing ticket, but we haven’t received an answer so far.
Please note that for this case to be properly investigated and to have an appropriate resolution provided in the shortest time, we strongly recommend to communicate and provide all the required information through the ticketing system - Your ticket’s ID is WJQ-563-40455
the identification number of mydlp subscription is 9c01f8644d community
Hello @abgel ,
We will get back to you on the ticket case that you have opened.
now I got the enterprise but only lasts 30 days, this is the id 9c01f8644d, I just enter the enterprise mydlp
Hello @abgel ,
The Enterprise edition will allow you to block the data passing through, not only log it.
Hello @abgel ,
As this is an ongoing case, please provide the information on the already opened ticket/email with us, ID WJQ-563-40455
excuse me, where I put that code ticket that sent me, to which address within that link
Hello @abgel
That is the Ticket number for the case that you have opened. You should have a chain of emails in your inbox marked with that code, and you can update the ticket simply by replying to that email. If you send a new email to the support email address c1-support@comodo.com the a new ticket will be opened. We strongly advise that you reply to our emails so that we can keep all the information in the same place.
Also, if you have registered to support.comodo.com you can check the status of the tickets that you have opened.
Nothing at all, so I have not sent because it has not left any rule
Hello,
Please specify the issue you are currently facing, what was not sent and what is the rule you want to create.
If this is related to the same ticket with the ID WJQ-563-40455 please reply to the latest message. If you have registered to support.comodo.com you can view the ticket there, or simply reply to our last e-mail; the subject should be: Problemas con realizar reglas en mydlp community.
If this is related to another issue please send an e-mail to mydlpsupport@comodo.com and a new ticket will be created.