URGENT - Cannot login to my itarian portal


I hope you are doing good, i have been unable to login to my comodo console for 2 days, i submit my credentials, but i do not get the console o any error message, it only stays at the loginj screen,
my username is: ************@allsafe.com.pa.

@allsafe ,

We have responded with your query over the forum post https://forum.itarian.com/forum/products/comodo-one-portal/31989-urgent-cannot-login-to-my-itarian-portal . For security purposes we have hidden your account info aforementioned above. We have sent an email to you in regards to your log in issue with recommended solution. the email should be coming from c1-support@comodo.com