Objection handling:
“Why should we move from “this old tech” to this “newer tech” when it works justfine?”
Answer:
the problem is not when its working fine…its when it fails…Our job as MSPs to make sure you don’t suffer outages…milking an old technology for extra few days simply not worth delaying the investment you are going to have to make anyway.You mr customer are NOT avoiding paying for new tech, you have no choice, you will pay for it whether today or tomorrow. The choice is not if we are upgrading or not, but “when”. What you are doing by delaying is increasing the chances of failure that will cost your business.Why increase the risk of failure for your business? What are you gaining?If you can afford to upgrade do it now to reduce business disruption risk which is much more costly then the “interest” you will save by delaying the inevitable…Technology refresh is not only a reality but a MUST!