Choosing files, click “Delete”, but all of them rest…
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Hello @Sergey ,
After you click on ‘Delete File From Device’ you will trigger the following chain of events:
- After you confirm the deletion, the command is sent to the device
- Depending on Windows Client Configuration setting, the device(s) will check for new commands on push server and perform them.
- Once the action is performed on the device (file is deleted from CCS quarantine successfully), the device will report updated List of Quarantine items to ITSM portal.
- The file will be removed from the list in ITSM