WIKI: How to avoid SPF failure issue with outlook email setup in service-desk

Products ITarian Service Desk
1

Hi All,

Please refer below wiki topic to avoid SPF failure issue with outlook email setup in ServiceDesk.

https://wiki.comodo.com/frontend/web/topic/how-to-configure-spf-records-to-avoid-spf-failure-issue-with-outlook-email-setup-in-service-desk

Thanks,
Kannan

2

Hi. Are the ip’s in the wiki the ones needed for SD?

3

Hello @dittoit ,

No, the IP is not a Comodo IP it should be provided by the client.
IP as well as domain names has to be provided according to the client site.

Kind Regards,
Jay

4

@dittoit ,

The ips and domains given in wiki are used for enabling emails from Service Desk to be passed by SPF check.

Best
Ayhan