Step [1] .To check monitoring logs go to devices>Device list>Click device
Step [2]. Navigate to ‘Monitoring logs’ in the device details
Step [3]. Click ‘Details’ and check monitoring log for each alerts with Time of log , Status of the log and Output of the log (Additional Info)
- If the status column has OFF, the monitor ran but the threshold level is not reached
- If the status column has ON, the monitor ran and the threshold level is reached
- Additional Info have the required details, for example, when we analyse a sample result of 'Additional Info'
- RAM Monitor : Threshold is GREATER THAN 75 %- Usage is 90 % AND CPU Monitor : Threshold is GREATER THAN 75 % - Usage is 6 %
- We get the below useful details
- Type of Monitor: RAM Monitor
- Threshold Value: 75%
- Actual Usage Value: 90%
- Whether the Monitor has one or more Conditions: 2 Conditions (by the keyword sperator AND)
- Which Condition has triggered alert: Threshold is GREATER THAN 75 %- Usage is 90 % (First one)
- Whether the condition is any of one or all to be met: Any of one
Step [4]: Go to Tickets tab and find all tickets which are raised by the monitor
- Use the ticket-URL to check out the details of the ticket