System or User Notifications are received through C1 Portal which covers for all Licensed Applications and News or Announcements from Comodo. All type of notifications are received here such as Error, Information, Warning and Success. Some additional useful options are available that helps user to find the notifications easily using filters, searches and sorting on the appropriate page.
Step[1]: Log into C1 Portal and Click Notification icon
Step[2]: Check whether the two tabs are there. Such as News and Notifications
- News - which is a Default Tab and it has only the product updates or general announcements
- Notifications - which has all kind of notification such as Information, Success, Warning and Error for Service Desk, Patch Management, ITSM and All Licensed Applications and especially the messages are unified and centralized from Comodo ONE Portal
Step[3]: Click right side arrow icon to display message content
From the News tab
From the Notifications tab
Step[4]: Read the message content then click down side arrow if you would like to hide the message content
From the News tab
From the Notifications tab
Step[5]: Options
When the message title in “Bold Letter”, Users have to read the message otherwise user had read the message
Search the news if you have lot of announcements in the table
Search Option at News Tab
Search Option at Notification Tab
Use the link where in Subject column to check the appropriate application page for the relevant notification - which is available only for Notifications tab
Click the link from Subject column
Check the message that where it was generated from by the link and connected pages - screenshots are given below
User can sort the order of the notifications based on every column of the table which helps the users to find notification easily
User also can filter the Notifications using the form appears after clicking Filter Icon
Fill the form and click apply button - any field of the form can be applied
You can filter the notifications for specific applications or all applications
Check the result once you have applied the filter,
Example:
Licensed Applications: All
Type: Error
Received From: System