Step [1]: Go to ITSM ->Users and click Role management menu.
Step [2]: The Default and custom roles will be listed.
Step [3]: Click on the role you want to set the permissions.
Step [4]: Click on "Role Permission " tab
Step [1]: Go to ITSM ->Users and click Role management menu.
Step [2]: The Default and custom roles will be listed.
Step [3]: Click on the role you want to set the permissions.
Step [4]: Click on "Role Permission " tab
Step [5]: Select the check boxes of the permissions to be assigned to the role and click save button at the top.
Example: The Permission: “audit.compliance” has been selected to add to the role(Refer below Image)
Step [6]: Deselect the check boxes of the permissions, if you want to be removed from the role and click the save button at the top.
Example: The Permission: “audit.push” has been deselected (Refer below Image).
Step [7]: To assign the user to the created role.Click on “Assign Users” tab.
Step [8]: Customize the user assigned to role in two ways
1.Click the “Assign to role " to assign the role to that user.
2.Click the “Remove from role “ to reassign the role from that user.