WIKI: How to takeover - create remote desktop connection with- agents?

Give us some time, we will give you the best remote access tool out there! We are busy building it! For FREE.

My problem is that I am using a MacBook Air to manage my clients and the ITSM doesn’t work on non windows machines. Can someone please do something for people with the IOS platform

Hello @Butho_Tabengwa

We will forward your Feature Request to the team and we will keep you updated on the process as well.
Thank you for the feedback.

Another +1 for file transfer and command access.

Great Job on this feature. Nice to have a second way of connecting to the machine.

Hello @jlbreaux ,

We have contacted you by email and added you to the loop of the already requested feature. It is planned to be implemented in the Q1 of 2017.

Hi @John

Please add me to the loop I’m also interested

Hello @Marveltec ,

I have forwarded your request to the appropriate staff, we will keep you informed regarding this feature request.

Ilker and team, thanks for working on an additional method for connecting to an endpoint. My initial feedback is that I like it. Will test further. Did notice that it used less memory resources than a remote session via the RMM Admin Console.

A reconnect button would be useful. It would save having to navigate back to the ITSM page and initiate the connection again.

@mhberglund

We have forwarded your request and will return with an e-mail as soon as we have an update.

Hi everyone,

We also posted the same content as blog for your easy reference.

https://blog.comodo.com/it-management/comodo-one-takeover-remote-endpoints-using-itsm

Ilker