WIKI: How to view threats identified on Android, Windows and Mac OS X devices ?

[mkannan]

Hi,

The threat files that are identified in the devices will be listed under the “Threat History “ option in ITSM. The “Threat History” displays both the removed and non-removed threats in the devices.

Step [1]: Go to “Security Sub-Systems” -> Antivirus.

Step [2]: Go to “Threat History” tab.The files that are classified as threats will be displayed here.

Step [3]: The threats can also be sorted and filtered out using the filter. To filter the result, click the funnel button.

A dialog box appears, provide the details and click “apply” and the threats satisfies the filter data will be displayed.

1.OS - Choose the type of the OS. Example :Windows

2.Device name - Enter the name of the device.

3. Application name - Enter the name of the application.

4.Package name/File name - For an Android, enter the name of the package and for the Windows and Mac os X devices, give the file path.

5. Status - Mention the status of the threat.Example:Infected

6. First detection - Provide the From and To date, between which the threat is identified for the first time.Example:2017-12-01.

7. Last detection - Provide the From and To date, between which the threat is identified for the last time.Example:2017-02-17.

[mkannan]

Step[4]: Select the threat file from the list and click “Clean History for this file” button.A “Delete File History” dialog box appears, click “confirm” and the files will be removed from the list.

[mkannan]

Threat History