It would help our workflow if we could do something as described in the picture below:
Click on a Client Name
Action: open the list of devices
Click on Device Group Name
Action: show the list of devices in the group
Click on Device
Action: show the “device view” below the list of PCs instead of opening a new window
Detail: I’m asking that the main window of the device list be split between a list of devices on the top and on the bottom the “device Details”. It would make moving between devices much easier.
@easterntech50 We have forwarded your feature request and we will let you know once this feature becomes available.
I also sent you an email to keep better track of your request.
Yes the end goal is to be able to switch between and get information about multiple systems as quickly as possible. Often times one tech may have to log into multiple PCs from the same “Organization” during one ticket and it is a pain in the rear right now because hitting the back button goes back to the entire list of customers and doesn’t take us back to the same place in the device list.
A split screen would help this out dramatically. If you have access to a maxfocus account check out how they are doing it. It saves a lot of time.
