Hello everyone,
We are happy to announce that we will have April release on Comodo ONE on Saturday 31st March 2018 (03/31/2018). The release is named “April” to avoid confusion with the previous release, but will actually be launched on the last day of March. The release is expected to take 4 hours to deploy, during which time Comodo One will be in maintenance mode.
IT and Security Manager
New Features
- We offer a whole new level of partnership to our MSP and Enterprise customers.
You can reach the rebranding options under ‘Configuration Templates → Profiles → UI Settings → Comodo Client Communication Rebranding / Comodo Client Security Rebranding’
- Comodo Client Communication – you can modify the following names and artwork:
- Client Name
- Company Name
- Support Web site
- Support Phone
- Support Email
- Company Header Logo
- Product Logo
- Company Logo
- Icon
- Company Logo
- Comodo Client Security – you can modify the following names and artwork:
- Client Name
- Company Header Logo
- Company Logo
- Product Logo
- Widget Caption
- Icon
- Improved the Comodo Client Communication system-tray menu to provide support contact details. Your endpoint users can now use this menu to find your latest contact information:
- Support Web site
- Support Phone
- Support Email
- You can now export data from the following ITSM pages:
- Application Control
- Containment
- Device Control
You can find the wiki for this feature here
- Added "Run this procedure immediately when the profile is assigned to a new device" option to ‘Profiles → Procedures → Add Existing Procedure’ menu.
You can use this option to ensure a particular script automatically runs right after applying a profile to a device. This is especially useful for important first-touch tasks such as on-boarding.
- Added "Skip procedure if the device is offline" option to ‘Profiles → Procedures → Add Existing Procedure’ menu.
This option means the procedure will not be queued if the device is offline. It will be skipped entirely. This can be useful if you have major scheduled tasks like system backups or maintenance. Without this option, the tasks would be queued and executed as soon as the device came online, leading to potential traffic jams.
- Comodo Remote Control (CRC). You can now configure custom ports for remote connections and also have the option to use only a single port.
To set these ports in the ITSM interface:
- Click ‘Configuration Templates → Profiles’
- Open the profile which is applied to your target devices (or create a new profile)
- Open the ‘Remote Control’ tab (click ‘Add Profile Section’ → ‘Remote Control’ if required
- Start editing the ‘Protocol Options’
- If you only use WebRTC, you can have CRC communicate over a single port. You can set either:
- The default port, (WinXP uses 1025-5000 range; Win7+ use 49152-65535 range)
- A single port,
- Specify a range of ports (minimum 1 port is needed)
- If you use Chromoting, you need to select either:
- The default port, or (49152-65535 range)
- Specify a range of ports (minimum 4 ports are needed)
- The default port (49152-65535 range)
- Specify a range of ports (minimum 4 ports are needed)
- Comodo Remote Control is now available for download through the C1 ‘Tools’ page. Go ahead and check it out!
- Added a ‘Classification’ column to the local patch inventory structure on device details (Devices → Device List → Click on Device and Navigate to Device Details -->Patch Management). This useful addition allows customers to filter patches by categories of Microsoft software updates and thus prioritize patch deployments. You can find the wiki for this feature here.
- SPM (Software Patch Management) P2P file sharing mechanism is designed to enable our agents consume less data by using caching mechanism in local network.
The primary purpose of peer-to-peer networks is to share resources and help devices work collaboratively. The most common use case for peer-to-peer networks is for sharing files. Peer-to-peer networks are ideal for file-sharing because they allow the computers connected to them to receive files and send files simultaneously.
- In the future we will implement a "Device Group View" structure in the Global Patch Inventory. We are currently investigating this implementation.
- With the improvements in our file rating system, we also updated the baselining settings for Containment. Now there is only “Stop Baseline and enable Auto-Containment after countdown” option is available under containment view that allows admins to set a countdown for allowing Containment module to learn and investigate the files in your environment before starting containing unknown files to prevent false positives.
Bug Fixes
- Fixed a bug that prevented some users from updating Skype via ITSM Patch Management. We also investigated and fixed issues for other applications distributed through the Windows 10 Application Store.
- Fixed a bug whereby ping monitoring did not work properly if the LAN connection was disabled on the target side.
- Fixed a bug that occasionally led the process monitor to create false alarms.
- Fixed a bug that prevented procedure execution logs from being collected from some endpoints.
- Fixed an issue on the latest android agent which was causing some users to receive Antivirus DB State is 'Unknown' and the version is '10' error message.
- Fixed an issue in device details view whereby processor information was not shown properly.
- Fixed an issue that was causing wrong assignment of user and roles.
- We are working on stabilization and performance improvements for Comodo Client Security. These improvements will deliver more robust security while consuming fewer resources and providing an even smoother experience for end users. No new CCS version will be released on March 31.
- Rescheduling for tickets and appointments. We added the ability to reschedule an appointment to another time without deleting it.
- Classification of manual time entries. We added the ability to differentiate manual time entry between the ticket assignee and other staff.
- Ability to export all pages in a time log report. This will enable full visibility of the ticket actions from reports.
- New ticket screens. Redesigned ticket screens will simplify your understanding of tickets and ticket actions.
- Improved API for ticket threads. Tickets will now load even faster.
Bug Fixes
- Fixed the bug of constant refreshing of the pages for some accounts.
- Fixed the bug of viewing tickets with closed status created from C1 Mobile.
- Fixed the bug of asset name view after saving it.
- Fixed the bug of incorrect time difference in time spent section
- Fixed the bug of export result of contracts report.
- Fixed the bug of view of prepaid hours on contract list.
- Fixed the bug of material cost shown in the tickets report.
