Devices showing offline

[dittoit]

@Damon C

I’m referring to the New Comodo Remote Control not the Comodo Client - Communication since you mention that both OFFLINE to CRC , Here is the screenshot

Regards,

Damon

Yes I’m on the latest version.

[Jay]

Hello @dittoit

@dittoit

I have 2 DC’s. different companies, both ONLINE in the ITSM portal both OFFLINE in the CRC, but both remotable if done via ITSM

Support team will get in touch with you shortly via email to further investigate this case.

Regards,
Jay