Get hard disk S.M.A.R.T. status report not working

Products ITarian Endpoint Manager
1

Hi, I have posted this issue in the Scripts section as well but have not received a response.

I am getting errors trying to run hard disk health report & notify of SMART health change.

I believe it is because the smartctl is x86 and not running on Windows 10 x64?

Looking for a fix to check customers hard drive health regularly as a profile.

2

Hi @russtech,

Sorry for the delay response. Please check the response posted here
https://forum.itarian.com/forum/script-library/59452-get-hard-disk-s-m-a-r-t-status-report-not-working

Kind Regards,
PremJK

3

Hi,

The two scripts I found in the Procedures both seem to use smartctl. (Alerts if health status changes in the S.M.A.R.T status of hard drives & Get hard disk S.M.A.R.T. status report).

I am trying to find the script you referenced now.

Thank you.

4

I am about to test the script you provided now. Thank you very much.

Is there a way to set this up as an alert so that if it fails then I get alerted. This would be much easier than emailing log or checking log if computer is running slow, etc.?

5

Hi @russtech,

Please try this JSON file and let us know if you have any issue

Kind Regards,
PremJK

20210303-SMART-failure-test.json (2.64 KB)

6

I am using the first one you sent me. Is this JSON an alert or a procedure?

7

Hi @russtech,

The provided JSON file is a monitoring script, you will receive alert if it fails as requested.

Kind Regards,
PremJK

8

Excellent. I wil test it now.

Thank you very much.

9

Im not sure how to add this as a monitoring script. Do I add it as a procedure or as a condition under monitors?

10

When I add in the text of the JSON file I get this error:

  • Please write your code on below box to create your own custom script condition.
  • Please use "alert(1)" to turn on the condition (trigger an alert) and "alert(0)" to turn off the condition (disable an alert).
  • Please define the custom alert text inside the code with "Print" function
11

Hi @russtech,

Please check this wiki explaining how to use a custom script as a monitor
https://wiki.itarian.com/frontend/web/topic/how-to-use-monitors-to-track-endpoint-performance#custom_script

Kind Regards,
PremJK