@Vadym I also have logged in to check/test, cannot get past adding email setup so far !
We use office 365 with 2FA, and disabled pop/imap globally, same as all tenants I look after.
We also use shared mailboxes for most alerts and service requests, therefore no user/password to use.
365 will allow setting up smtp senders, but we have not needed for ITarian as yet.
So for testing then perhaps need a 3rd party smtp service, smtp2go created user, back to SDv2 cannot get past testing email page.
SQLSTATE: Integrity constraint violation: 1048 Column ‘fetching_host’ cannot be null (SQL: insert into
created_at) values (email@example.com, Service Desk ITarian, ixxx.xxxxxxxxx.xxx, , , imap, mail.smtp2go.com, 443, smtp, ssl, on, eyJpdiI6IjVzNWZDMm93YnptdDc2SEZmZlNtQ3c9PSIsInZhbHVlIjoiaEVQcDZDUkQ4NmcxWTlvckdKU2xQNytPdW9XTU9hZzdmOFlnODRcL25VbkU9IiwibWFjIjoiYWY4OGI5NjNjOTg5NTkwYTkxODhhODYxMzgxYWFhNTFlZjQxOTFjMjVhOTJlM2EwMDFhNmRiOGRmMzViNjI0MyJ9, 0, 1, 0, , novalidate-cert, , , , 2022-04-18 09:39:09, 2022-04-18 09:39:09))
Do we need incoming imap email settings even if not ticked to enable as yet ?
Also will there be another mobile app, or I just tested signing out/in and the old service desk is still running with current tickets - I don’t currently use SD per say, but do use the email alerts generated.
I did a test ticket from client machine, and as mentioned it still uses the old service desk.
I also still received an email direct to my inbox from Service Desk Notification Email firstname.lastname@example.org - we need this to work during testing v2