|
Cannot create tickets via Email
|
|
1
|
206
|
April 24, 2019
|
|
Unable to load Service Desk
|
|
1
|
262
|
April 22, 2019
|
|
New ticket email alerts are not coming
|
|
2
|
261
|
April 20, 2019
|
|
Department name min length
|
|
3
|
238
|
April 16, 2019
|
|
EU - Service Desk is SLOW
|
|
7
|
339
|
April 16, 2019
|
|
[April] What's New on Service Desk?
|
|
1
|
290
|
April 14, 2019
|
|
Servicedesk not picking up email
|
|
1
|
217
|
April 9, 2019
|
|
Ticket duplication when dealing with third party also using a service desk
|
|
1
|
243
|
April 4, 2019
|
|
What is the URL for API access???
|
|
8
|
418
|
March 13, 2019
|
|
[February] What's New on Service Desk?
|
|
3
|
341
|
February 25, 2019
|
|
Issue with the timer function when opening a ticket
|
|
4
|
250
|
February 24, 2019
|
|
Gateway Timeouts Upon closing tickets
|
|
22
|
601
|
February 22, 2019
|
|
"No data in available in table"
|
|
1
|
238
|
February 15, 2019
|
|
Cannot back date a Ticket when entered using the C1 app
|
|
1
|
201
|
February 13, 2019
|
|
Fetching email not working IMAP / POP / FWD
|
|
2
|
224
|
February 7, 2019
|
|
Fetching Email via IMAP or POP - Not working
|
|
4
|
485
|
February 7, 2019
|
|
Customizing Service Desk Portal for Branding
|
|
11
|
1012
|
January 25, 2019
|
|
Ticket Time Log
|
|
3
|
230
|
January 18, 2019
|
|
[January] What's New on Service Desk?
|
|
0
|
256
|
January 15, 2019
|
|
HTTP 504 Erorrs
|
|
3
|
244
|
January 11, 2019
|
|
Service Desk very slow! What server should I use?
|
|
10
|
365
|
January 10, 2019
|
|
NO email sent from Service Desk
|
|
2
|
261
|
December 28, 2018
|
|
Close Tickets API
|
|
4
|
350
|
December 20, 2018
|
|
How do you bill work from the Service Desk?
|
|
1
|
265
|
December 18, 2018
|
|
Auto email
|
|
1
|
268
|
December 11, 2018
|
|
Service desk not responding
|
|
12
|
412
|
November 20, 2018
|
|
Questions from a new user :)
|
|
25
|
786
|
November 19, 2018
|
|
SPF Failure for some emails
|
|
19
|
799
|
November 15, 2018
|
|
Forwarding email address is bouncing
|
|
8
|
287
|
November 7, 2018
|
|
question concerning mobile CCC agent
|
|
3
|
206
|
November 7, 2018
|